In the present competitive circumstances, many enterprises are in pursuit of efficient management and communication ways. The application and networking accelerate the work efficiency, but in the meantime, there lies a potential threat of work efficiency due to dependability on itself.
Field engineers of SUKE will give you professional advices on application at the first moment. The dedicated helpdesk line, perfect service process and advanced IT operation management will avail your time of utmost so as to decrease the delay troubled by computer malfunction to the farthest.

    On-Demand Service
    Health-check Service
    IT Outsourcng Service
    System Recovery Service

Service management of SUKE Customer Service are based on NH-Helpdesk, dedicated helpdesk staff, dedicated helpdesk hot line, and helpdesk software system.

FEATURES:

    Closed-loop management from service ticket generation to customer satisfaction survey to improve customer service perception and satisfaction;
    Increased accessibility through helpdesk - a single point of contact, communication, and information;
    Improved teamwork and communication;
    More meaningful management information to support decisions through reports;
    Enhanced focus and a proactive approach to Service provision.